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Customer Service

All articles in this section relate to Customer Service. If you would like to contribute to the Customer Service article section, please submit your article to enquiries@gymlink.com.au for review, complete with a short synopsis of yourself or your business. All we would ask is that your Customer Service article maintain a theme of helping others within the fitness industry benefit from the article content.

Fee Plus Free Equals Successful Group Exercise Programming

Fee Plus Free Equals Successful Group Exercise Programming

Most fitness facility operators have realised the importance of implementing fee-based programs in t ...

by Lori Patterson
Generation X & Y Members Say Cost Is Main Reason They Leave The Club

Generation X & Y Members Say Cost Is Main Reason They Leave The Club

Members of Generation X and Y were more likely to belong to health clubs than other age groups, and ...

by Club Industry
Top 10 Customer Service Tips

Top 10 Customer Service Tips

Ten quick and easy tips for improving your customer service. 1. Be there! There's nothing ...

by Robert Gerrish
How To Overcome The 'Sales Prospecting' Jitters

How To Overcome The 'Sales Prospecting' Jitters

Many sales people I have worked with absolutely hate prospecting for new business, they feel it's be ...

by Leon Potter
The Please and Thank You of Referrals: Are You Getting Them Right?

The Please & Thank You Of Referrals: Are You Getting Them Right?

Let's set aside for a moment the fact that fewer than 50% of salespeople ask for referrals in the fi ...

by Compiled by GymLink Australia
Don't Forget The Group Exercise Studio

Don't Forget The Group Exercise Studio

- Dust, scattered fitness accessories, and malfunctioning microphones can devalue this popular area ...

by Brian Samuel
The Science of Making Great Connections

The Science Of Making Great Connections

Have you ever noticed that some people have what seems like a naturally magnetic appeal? At networki ...

by Mark Wiskup
The Easiest Ways To Lose Your Customers?

The Easiest Ways To Lose Your Customers?

What Are The Easiest Ways To Lose Your Customers Most of us are involved in some form of busines ...

by Jonathan Farrington
 
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