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Involve Your Members Before They Leave You & Stop Loosing Money!

by Scott McLaughlin (Director - www.Clutch.com.au & GymConnect)

Involve Your Members Before They Leave You & Stop Loosing Money! The revolving door of new and past members spins out of control in the Australian fitness industry with as high as 65% of members leaving a facility in any given year. This is extremely costly to operators and critical to the longer term prosperity of centres around the country.

Keeping your members is one thing but effectively measuring their satisfaction to monitor and address key concerns has proven an incredibly difficult assignment for many because of:

• Misleading, ineffective, lengthy questionnaires
• No or Minimal resources to analyze results and
• No clear way of identifying whether you are getting the feedback you need from the people that matter most to your business.

Now you can involve your members and address the early warning signs of member losses. Introducing GymConnect, a new customer satisfaction program for the Australian Fitness Industry, brought to you by Clutch and Gymlink Australia. GymConnect takes all the hassle out of getting the right feedback from your valuable customers and includes:

  • A short and simple branded questionnaire
  • Secure identification coding
  • In-Site promotional materials
  • Hardcopy and on-line collection facilities
  • Complete Data Analysis
  • Monthly Reporting
  • Telephone support and
  • Industry Benchmarking

    Last month your members made a decision, this month your members left you, and next month you will spend again to replace them OR you can spend just $99.00, involve your members and get out in front of the cycle.

    For $99.00 you’ll get the GymConnect 1 month Customer Satisfaction Program which includes:

  • A promotional counter stand
  • 100 questionnaires and on-Line completion facilities, specific to your business
  • A mail return facility for completed questionnaires
  • And a GymConnect Report which includes the identification that matters most to your valuable members

    Get GymConnect 1 Month Trial Customer Satisfaction Program for only $99.00.



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